Refund Policy

14-day no-questions-asked refund. If you're not happy, get your money back.

Last updated: 14 June 2026

This Refund Policy explains the refund terms for ArmoConnect Pro licenses offered by Armologic Ltd.. All payments are processed by our Merchant of Record, Paddle.com Market Limited; refunds are also handled through Paddle.

1. 14-day no-questions-asked refund

Within 14 days of purchasing a Pro license, you may request a full refund without giving any reason. This is a guarantee we offer in addition to EU/UK consumer withdrawal rights.

2. How to request a refund

You can submit your refund request by:

  • Email: write to support@armoconnect.com with your order number and the email used for purchase; or
  • Paddle receipt: create a request directly via the link in the payment receipt from Paddle.

Approved refunds are usually issued to your original payment method within 5–10 business days.

3. Subscription renewals

Subscriptions renew automatically at the end of the period. To prevent renewal, you can cancel your subscription before the next billing date. If you notice an accidental renewal, you can request a refund within a reasonable time if there was no usage.

4. Cancellation

You can cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; you keep using Pro features until then. After cancellation the client reverts to the Free feature set without data loss.

5. Out of refund scope

  • requests made after the 14-day period (statutory rights reserved);
  • licenses terminated for breach of the Terms of Service;
  • transactions where fraud or abuse is detected.

6. Free edition

ArmoConnect Free is completely free, so refunds do not apply. Before purchasing Pro, you can try the Free edition to make sure it meets your needs.

7. Consumer rights

This policy does not affect your statutory rights under applicable consumer protection laws (including UK and EU consumer law). If you give explicit consent to download digital content, our 14-day guarantee above applies regardless of the statutory withdrawal period.

Contact

Armologic Ltd.
86-90 Paul Street, London EC2A 4NE, United Kingdom
Support: support@armoconnect.com